Concierge Service
Everything Your Concierge Team Needs
From first search to confirmed booking — in minutes.
Search & Book in Seconds
Set the date, time, duration, city, language, and number of guests. See which guides are available right now — with their individual prices shown up front.
Send to Multiple Guides at Once
Use "Book Guides" to send a single request to multiple guides simultaneously. You can have guides apply to the request and you pick the guide or have first come first serve on applications.
Flexible Payment Options
Pay with your own card, your guest's card, or request an invoice directly from the guide. You decide what fits — and you only pay after a guide confirms.
All Bookings in One Place
Your Bookings section gives you a clear overview of every request, upcoming experience, and confirmed tour. Nothing falls through the cracks.
How It Works
- Set your criteria — date, time, tour length, number of guests, language, and city
- See available guides and their individual prices
- Select one or several guides and send your request in a single click
- Guides receive a "Booking Opportunity" notification — first to confirm secures the booking
- You get notified the moment a guide confirms
- Pay by card (yours or your guest's) or wait for the guide's invoice — your choice
Your guests deserve the real thing.
Pay the Way That Fits the Moment
- Guest's card — charge directly at the point of booking, no extra steps
- Your card — settle centrally and handle billing with guests separately
- Invoice from the guide — the guide sends an invoice directly; ideal for accounts payable workflows
You're never charged upfront. Payment only happens after a guide has confirmed your booking.
Build a Trusted Guide Network Over Time
After every experience, both you and your guest can rate the guide through endorsements. Over time you build a shortlist of trusted guides your team can rely on — and your guests notice the difference.
Common Questions
Everything you need to know before your first booking.