Choose a payment method and check payment status
You choose card or invoice payment when completing your booking request. Check that your payment method is supported by the guides you have selected.
Steps
Find the payment options on the request review screen.
Choose Card or Invoice.
Check whether any recipients are marked Invoice only. These guides cannot be paid by card. If you include them in your request, you must be able to receive an invoice from the guide.
Review the price summary and send the request once the remaining details are complete.
Open the booking under Your Bookings to check its payment status.
What do the payment statuses mean?
Status | What it means |
|---|---|
Pay now | Card payment can be completed once a guide has been assigned to the booking. Open the payment action and follow the instructions in the portal. |
Paid | The payment has been recorded as paid. |
Awaiting invoice | The booking is waiting for an invoice from the guide. |
When you use guides' listed prices, the recipients may have different rates. The review screen shows an estimated subtotal before a specific guide has been selected. Review the prices before sending the request and check the amount at the payment step.