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    Supported Countries & Payments

    Pricing & Payments

    Here is the list of countries in which we will be live in organized based on what type of user you are of the platform.

    Guides:

    Direct Bookings via Personal Profiles:

    Guides located in countries where Stripe operates can accept direct bookings through their Keyguides Connect profiles. This integration ensures seamless payment processing and efficient booking management. Countries where guides can accept direct bookings:​

    • Australia​

    • Austria​

    • Belgium​

    • Brazil​

    • Bulgaria​

    • Canada​

    • Croatia​

    • Cyprus​

    • Czech Republic​

    • Denmark​

    • Estonia​

    • Finland​

    • France​

    • Germany​

    • Ghana (Extended network)​

    • Gibraltar​

    • Greece​

    • Hong Kong​

    • Hungary​

    • India​

    • Indonesia (Invite Only)​

    • Ireland​

    • Italy​

    • Japan​

    • Kenya (Extended network)​

    • Latvia​

    • Liechtenstein​

    • Lithuania​

    • Luxembourg​

    • Malaysia​

    • Malta

    • Mexico​

    • Netherlands​

    • New Zealand​

    • Nigeria (Extended network)​

    • Norway​

    • Poland​

    • Portugal​

    • Romania​

    • Singapore​

    • Slovakia​

    • Slovenia​

    • South Africa (Extended network)

    • Spain​

    • Sweden​

    • Switzerland​

    • Thailand​

    • United Arab Emirates​

    • United Kingdom​

    • United States​ For the most up-to-date list of Stripe-supported countries, please refer to Stripe's global availability page. ​

    Profile Creation & Job Board Access:

    Guides from countries not currently supported by Stripe are still encouraged to create profiles on Keyguides Connect. While direct bookings through their profiles won't be available, these guides can actively apply for opportunities listed on our job board. Payments for these engagements will be processed through invoicing systems, ensuring all guides have access to potential work.​

    Partners:

    • Global Onboarding:

      Travel partners, including agencies, hotels, and Destination Management Companies (DMCs), can join Keyguides Connect from anywhere in the world. Our platform facilitates connections with guides globally, with payments handled via invoicing.​

    • Company Card Payments:

      Partners wishing to pay guides directly using company cards can do so seamlessly, provided the guides are in Stripe-supported countries (the list above). This ensures swift and secure transactions, enhancing operational efficiency.​

    Customers:

    • Service Purchases:

      Customers can purchase services regardless of their location. They can pay by card to guides who are bookable due to their Stripe connection, ensuring a smooth and secure transaction process.​

    • Location of guiding services Costumers wishing to buy guided services through Keyguides Connect can only buy guiding services in destinations where guides have stripe connection, please refer to the list above for full destination list.

    By aligning our launch strategy with Stripe's payment infrastructure, Keyguides Connect aims to provide a unified and efficient experience for guides, partners, and customers, fostering global collaborations in the travel industry.​

    While Keyguides Connect currently operates with Stripe for direct bookings, we recognize the need for broader accessibility. As we grow, we will explore additional payment solutions to support guides in more countries and offer even greater flexibility for our partners and customers. Stay tuned! 🚀

    Frequently Asked Questions

    Yes! Guides from any country can create a profile on Keyguides Connect. However, if your country is not supported by Stripe, you won’t be able to accept direct bookings through your profile. Instead, you can receive booking requests from partners, who pay you by invoice. How many requests you get depends on which partners are active in your area.

    Talk to us if you want to get on the cash payment beta-test for guides in countries where stripe are not enabled.

    Guides can be from anywhere in the world! However, only guides in Stripe-supported countries can accept direct bookings through their Keyguides Connect profile. If your country is not supported by Stripe, you can still create a profile and receive booking requests from partners, who pay you by invoice.

    Some countries are also available for our BETA Cash Payment for customers. Reach out to us if this is something you are interested in trying.

    Absolutely! Partners (agencies, hotels, DMCs) can join Keyguides Connect from anywhere in the world. They can book and pay guides via invoices. However, if a partner wishes to pay a guide directly by company card, the guide must be in a Stripe-supported country.