Why do you need different emails in my Partner Profile?

In the Partner Portal profile we are asking for three emails from a partner. This document will explain how we use them and what you should know. The emails we need are:

• Contact Email

• Calendar Email

• Billing Email

Let's break them down.

Contact Email

This is the email we associate with transactional emails between you and the guide you are booking. This means than when you approve a guide for a job an automatic email is sent to the guide informing them of the booking confirmation, the reply-email to that email goes to the partner. So it is easy for the guide to ask questions or contact the owner of a booking. So make sure this email is an email being read by either everyone in a company, a joined email or a customer service email.

Calendar Email

This is used for sending calendar invitations between your partner and the guide who is booked for a service. If your company is using a joined email account for tracking the bookings you are handling this could be a good fit. If you are not using any calendar at all simply use your contact email.

Billing Email

This can be an automatic invoice system email. It doesn't need to be anywhere to reply and can be connected to your invoice system. This is where a guide sends you their invoices after they have completed one of your bookings.

You can use one and the same email if you like, but this helps you organize different emails if you use different ones for different reasons.