How to Use Keyguides Connect - for Partners
Keyguides Connect gives DMCs, travel agencies, tour operators and hotels one place to find, match and book certified tour guides. See who is free, send one request to the guides you choose, and get a confirmed guide without the chain of emails and WhatsApp messages.
1. Two ways to book a guide
Book a guide: find available guides and send a request based on the prices they have listed in their profiles.
Create a request: set your own price for the job and send it to the guides you choose.
Read more: Send a booking request using guides' prices and Send a booking request with your own price.
2. Match on what matters for the job
Both ways, you describe the job and only the guides who fit receive it.
City and meeting place
Date, start time and duration
Language and group size
Interests or special expertise, such as history, architecture or food
3. The fastest guide or the perfect fit? You choose
When you send a request to several guides, you decide how the job is awarded.
First come, first served: the first guide to accept is confirmed automatically. Best when speed matters most.
Apply & Select: guides apply, you compare their profiles and pick. Best for VIP groups and key clients.
Read more: Choose how a guide is selected and Review applications and select a guide.
4. Keep track of your bookings
Under Your Bookings, everything is sorted into three tabs:
Pending: requests that are waiting for a guide.
Upcoming: bookings with an assigned guide. You can message the guide directly from the booking.
History: past tours and requests that expired.
Read more: Find and manage your bookings.
5. Pay the way that fits
Choose card or invoice when you send your request. You are never charged upfront. Payment only happens after a guide has confirmed your booking. Some guides are marked Invoice only, which means they send you an invoice directly.
Read more: Choose a payment method and check payment status.
6. Working with guides you already know
If you already collaborate with trusted guides, invite them to join Keyguides Connect and manage all your work with them in one place. If you only want to send requests to your own group of guides, consider making a Membership Page for your group.
Certified guides only
Every guide on Keyguides Connect is approved, either by their guide association or by Keyguides checking their diploma. Read more in How we verify guides.
Ready to get started?
Log in to the partner portal, find available guides and send your first request.
Frequently Asked Questions
These are companies and organizations that hire or collaborate with guides — like tour operators, DMCs, cruise lines, hotels, or event planners. Booking Partners can search for available guides, send booking requests to the guides they choose, and manage their favorite contacts directly in the platform.
Absolutely! Partners (agencies, hotels, DMCs) can join Keyguides Connect from anywhere in the world. They can book and pay guides via invoices. However, if a partner wishes to pay a guide directly by company card, the guide must be in a Stripe-supported country.
Related Articles
Learn about the different group types on Keyguides Connect and find the right setup for your association, company, or group.